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See how using just ONE merchant account for ALL your sales channels can save you money. |
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Frequently Asked Questions Top 5 Questions
Other Questions
Top 5 QuestionsQ: What is QuickBooks Merchant Service for Web Stores?
Q: How much does the service cost? A: For pricing details, click here. Q: Can I use any shopping cart or Web store? A: Make sure you choose a shopping cart or Web store that works with QuickBooks SDK 4.1 or higher. Ask your Web store provider about their compatibility with QuickBooks. Q: What do I need to get started? A: Apply for a merchant account. A QuickBooks Merchant Service account is required to accept credit cards on your web store. You may activate an existing account for web use, or apply for a new one. Choose a web store provider to set up your web store. QuickBooks Merchant Service for Web Stores recommends a choice of companies to help you set up a web store that can easily connect to your QuickBooks software. Note: Web store services are billed separately. Connect your merchant account to your web store. The company you use to set up your web store will provide simple instructions to help you connect your web store to your merchant account so you can process credit card transactions within your web store. Connect your web store and merchant account to your QuickBooks software. Again, follow the instructions provided by your web store company. What if I already have a QuickBooks Merchant Service account? A: In many cases you can use your existing merchant service account and add e-commerce.1 Simply call customer service to activate your existing account for e-commerce. For self-service, go to the merchant Services Center at https://merchantcenter.intuit.com/qbms. If you sell different products or services in your online and offline store or have different business names, you may need more than one merchant account. Other QuestionsQ: What does QuickBooks Merchant Service for Web Stores include?
Q: What credit cards are accepted? A: Visa, MasterCard, American Express and Discover® Network, Diners Club and JCB. Q: My business is located outside the United States. Can I still use QuickBooks Merchant Service? A: No, only U.S.-based companies with a U.S. bank account can use QuickBooks Merchant Service. Q: Can I use my existing merchant account? A: No, you must apply for the QuickBooks Merchant Service. If you have any other type of merchant account, you'll need to apply for the QuickBooks Merchant Service to enter and process credit card payments that you accept from your customers in QuickBooks. Q: Will I need to sign up for an Internet Gateway (like VeriSign or Authorize.net)? A: No. QuickBooks Merchant Service for Web Stores includes a gateway at no extra cost. All of your transactions will process through our gateway using SSL encryption. Q: Can I keep my existing bank account? A: Yes, you can have your credit card payments deposited into any business bank account that accepts electronic funds transfers. Q: How do I apply for QuickBooks Merchant Service? A: The application is easy to complete and submit. The application process takes about 5 to 10 minutes. Important: If there is no activity on your online application for more than 15 minutes, it will be automatically cancelled for your protection and you'll have to begin the application process again. Apply for the Merchant Service.
Q: What will I need to apply?
Be sure to check-off the options for web store on the account information page when filling out the application. Either of the highlighted options below will enable your account for processing via the web store.
Q: How long does the application-approval process take? A: Once your application is submitted, it will be reviewed by our credit underwriting department. In most cases, you will receive a decision on your application within two business days (often quicker). We will contact you via e-mail with a decision. Occasionally, a business will be asked to supply additional information in order for us to arrive at a decision. After receipt of any additionally requested information, you will be notified of a decision within one to five additional business days. Upon application approval, your new merchant account must be activated at the bank and throughout the credit card processing network. This takes up to two more business days. You will receive another e-mail notifying you when your account has been activated. Once your account has been activated, you can start processing credit cards in QuickBooks. Q: How do I find out the status of my application? A: If you've already applied and have questions on the status of your application, send an e-mail message to app-status@intuit.com. Include your application number, business name, address, and the e-mail address used in your application. Q: What happens after I sign up? A:
Q: How do I set up QuickBooks Merchant Service? A: Once your application is approved, your new merchant account must be activated throughout the credit card processing network. This takes approximately two business days. Once your new account is activated throughout the network, you will receive an e-mail indicating this. At this time you can begin processing credit card payments. There is no additional set-up required. Q: How do I find out which payments have been funded to my bank account? A: If you have QuickBooks 2006 or QuickBooks Enterprise Solutions 6.0 and higher, it is easy to find out which payments have been funded to your bank account. When processing credit card payments, QuickBooks will group payments with undeposited funds instead of recording payments directly in your bank account. On the Payments to Deposit screen, payments are automatically grouped into batches. Simply select Get Funding Status on the bottom of this screen and QuickBooks will tell you which batches have been funded. You can accurately reflect deposited funds in your QuickBooks bank register without ever having to look at your bank statement. Learn More. Q: How do I download my Merchant Service Fees into QuickBooks? A: If you have QuickBooks 2006 or Enterprise Solutions 6.0 and higher, you can access Fees and Adjustments Download from the Make Deposits Screen or from the Customers Menu. All MasterCard, Visa and Discover Network processing fees and any service related fees such as your monthly fee and chargeback fees can be downloaded. Simply select the fees you want to download and assign to the appropriate expense account. Fees are automatically debited from your bank account keeping your records up-to-date. Learn more. A: If you have QuickBooks 2006 or higher, you can enjoy great new tools that help you keep your bank records more accurate and up-to-date. They include:
QuickBooks Merchant Service for Web Stores also works with Simple Start Edition 2006 and higher. Q: I have Online Edition; can I sign up for QuickBooks Merchant Service? A: Yes. Online Edition customers can accept credit cards through QuickBooks Merchant Service provided by Innovative Merchant Solutions, LLC, an Intuit company. You can sign up directly through your Online Edition or click here to get pricing and to apply. Not all features described above are available with QuickBooks Online Edition. 1. A separate account, offered at a discounted price, may be required. Click here for additional terms and conditions by service. |
