At Innovative Merchant Solutions an Intuit Company, we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our Web site. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our Web site. Throughout this policy, we refer to information that personally identifies you as "personal information."
We protect your information
We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures. Our employees are trained and required to safeguard your information. Tell me more.
We tell you how we use your information
When we ask you for information, we will tell you, or it will be clear, what we need to know to fulfill your request and how the information you provide us will be used. For example, if you order a product or register for a service from us, we will ask you for your name and contact information such as, mailing address, phone number, and e-mail address. In addition to responding to your request, we may use your contact information to tell you about products or services we think might interest you or to invite you to participate in a product or service-related survey. Because of the financial nature of our business, our Web sites are not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children.
Internet Chat
We offer various Internet Chat services. Our Internet Chat sessions are encrypted. A transcript of the session is generated and retained, and may be used to resolve your current and potential future questions.
Discussion Forums
Discussion forums enable forum members to communicate with other members. To participate in the forum, we require that you register with a valid e-mail address. We may use your e-mail address in the event we need to contact you regarding your postings or to inquire about your Forum experience. We recommend that care be taken in posting personal information on this message board, as any information you provide is accessible by other users.
We tell you about our relationships with third parties
We have limited relationships with third parties to assist us in servicing you, for example, by fulfilling customer orders or providing customer service. These service providers are contractually required to maintain the confidentiality of the information we provide them. Additionally, we have business partners that provide services, some of which are co-branded. We clearly identify partner services and sites. When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your request. We may disclose your information if we are required to by a law enforcement action such as a court order, subpoena or search warrant, or as part of fraud prevention or debt collection. Tell me more.
We tell you how we use Web technology
Like many Web sites, we use technology, such as cookies, that allow us to make your visit to our Web site easier by recognizing you when you return and help to provide you with a customized experience. Tell me more.
We give you choice and control
We may use your contact information to tell you about other products we think might interest you. However, if you don't want us to contact you for promotional purposes, you can tell us when you provide the information. You may also specify your contact preferences by visiting our Privacy Web site. Your contact preferences only apply to marketing contact. We may need to communicate with you regarding the usability of your product or critical messages relating to your service or software (such as service messages, subscription renewal notices, critical notices, or legally mandated notices).
You can update or correct your contact information relating to your Intuit account by calling our Customer Service phone numbers.
You can contact us
If you have privacy-related questions that are not addressed here, please contact the Privacy Team or write us at: Privacy Team, Intuit Inc, 2800 East Commerce Center Place, Tucson, AZ 85706.
Last Updated: December 2007
The following paragraph only applies to those sites that are TRUSTe certified Web sites.
Intuit is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. To demonstrate our commitment to your privacy, we have had our practices reviewed by TRUSTe. The TRUSTe program covers only information that is collected through Intuit.com and does not cover information that may be collected through software downloaded from the site. If you contact us for a privacy-related issue and we do not respond or if your inquiry has not been satisfactorily addressed, please contact TRUSTe. TRUSTe will serve as a liaison with Intuit to resolve your concerns.
If we make material changes to any of our privacy policies or practices regarding personal information we will update our statement and post a notice on our site 30 days before they take effect.
© 2008 Intuit Inc. All rights reserved.